You want to reinvent the world, but you do not know where to start? No worries, leading consulting companies spend big bucks to find out the silver bullets for you. Here are innovation best practices is based on the research of Boston Consulting Group, strategy& and PwC.
1. Capture Customer Insights Directly from the Customers
According to strategy& strong focus on capturing customer insights directly from customers had strong impact on financial results. Companies which capture insights directly from customers had three times the growth in operating income and twice the return on assets of industry peers that captured customer insights indirectly, as well as 65 percent higher total shareholder returns (strategy&, 2014).